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banking jobs in UAE | Standard Chartered Bank careers

 banking jobs in UAE | Standard Chartered Bank careers

banking jobs in UAE | Standard Chartered Bank careers

Standard Chartered Bank announced, through its Linkedin account, a bank job in uae (Associate Director, Senior Client Service Manager) according to the following:

  • Provide professional, accurate and timely support to Relationship Managers.
  • Handling of Relationship Manager’s Client calls and dealing with Clients in a professional manner.
  • Produce high quality correspondence to clients and resolve client enquiries. 
  • Adhere and be diligent to the Bank’s policies and procedures and the regulations as part of the Bank’s fight against money laundering and fraud.
  • Work with RMs to aid them in account opening and submitting documentation to the middle office.
  • Assist with the preparation of Client Due Diligence (CDD) reviews. Preparing them to be submitted a minimum of 30 days prior to the due date and follow up of issues raised as required by RM.
  • Liaising with other SCB entities to open and manage accounts booked in other Bank Centres.
  • Ownership of taking Client’s transactional requests, ensuring they are booked in the Bank’s system, with all necessary documents and checks completed.
  • Timely completion of credit applications.
  • Proactively respond to client and RM investigations by phone, fax or e-mail.
  • To provide an accurate account of all client contact in the Bank’s systems’ Client Contact reports.
  • Promptly handle Client complaints, including resolution with service levels and accurate input onto the Complaints Database.
  • Constantly challenge processes and procedures with a view to streamlining and simplifying, to reduce waste and improve service offered to internal and external clients.
  • Actively keep up to date with existing and new SCB Private Bank products and attend all in house training.
  • Provide assistance with booking Investment business trips.
  • Act as TL delegate.
  • At least 5 years of Private Banking experience, preferably in a Client Service role
  • Solid knowledge of banking practices and associated regulatory requirements
  • Strong verbal and written communication skills
  • Willingness to speak/correspond to clients on a daily basis
  • Works well within a team of RMs and Client Service Officers
  • Eagerness to help others within the Client Service team
  • Ability to work with support functions such as Compliance, Account Review (CAR), Control and Supervision and Operations and focus on working as one bank rather than individual units.

Details and apply for this Standard Chartered Bank job as follows:

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