banking jobs in UAE | Standard Chartered Bank emirates careers
Standard Chartered Bank announced, through its Linkedin account, a bank job in uae (Assistant Relationship Manager, Priority Banking) according to the following:
- Supporting the Senior/Associate Director for Revenue generation and business development
- Drive the Digital Agenda.
- Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director.
- Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director
- Update & maintain all MIS (Calls, Prospects, Attritions etc.)
- Maintain and update customer information on CEMS. Accurate and timely generation of reports.
- Activation of dormant accounts.
- Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.
- Build and deepen relationships with existing Priority Customers
- Effectively meeting customer expectations and handling/ reduction of customer complaints.
- Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
- Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
- Serve as the one-point contact to the High Net Worth customers of the Bank.
- Ensure compliance of laid down process and procedures.
- Facilitate and Implement work process improvements.
- To ensure compliance with Global Process Standards on Customer Data Confidentiality.
- University Graduate.
- Relevant experience in relationship management.
- Experience in handling all Banking Customer Services & Investment Products.
- Strong communication and negotiation skills with the ability to influence outcomes.
- Networking ability to manage interdepartmental deliverables.
- Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.
- Proficiency in Computers.
- Adapting to multi-cultural environment.
- Good knowledge of banking practises and regulations.
- Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.