banking jobs in UAE | National Bank of Fujairah emirates careers
National Bank of Fujairah announced, through its Linkedin account, a bank job in uae (Sr. Officer - Customer Relations) according to the following:
- To support the branch manager to develop and maintain a portfolio of the branch.
- To manage a team in any pre-assigned section within the branch with a view to ensuring the efficient functioning of the branch, achieving timely and accurate completion of work in line with specified procedures and delivering quality customer service in line with agreed service standards, utilising available resources.
- To deputize the branch manager in his absence.
- To ensure that the assigned targets are met as per the agreed budget within an acceptable risk parameters.
- Motivate, develop, appraise and maintain regular communication with, team members with a view to ensuring that their individual and collective performance is of the required standard.
- To make sure that all dormant accounts are being followed up until activation.
- To make sure that all security items in the branch are balanced all time.
- To understand specific needs of the customer and offer tailored solutions for transaction banking services.
- To ensure agreed service expectations of the customers are met on a regular basis & insure frequent call reports to be submitted to line manager for existing and new client visits.
- To follow up on documentation to ensure ongoing compliance as per approved terms and conditions Bank compliance policies.
- Monitor and ensure compliance with internal / external commitments such as excesses / documentation deferrals / disbursements etc.
- To review client files and ensure they are constantly updated in line with the bank’s internal audit standards.
- To daily check all reports prepared by the branch supervisor & provide the same to the branch manager with his/her feedback for all reports in daily basis.
- To independently build and manage the branch portfolio (Assets & Liabilities) & achieve the target assigned.
- To make sure that all services provided in the branch are as per banking service standard as well as staff attendance & appearance.
- To make sure that all branch tools are in order & request to provide the best customer service as well as insuring that the branch control is in place.
- Education Bachelors Degree related to a business field such as accounting or economics is required Masters Degree in Finance / Banking/ MBA Experience and Skills
- Minimum 4-7 years of banking experience with at least 3 years in a Relationship Management role.
- Good knowledge on credit compliance and risk management.
- Knowledge of Branch Operational Procedures and Policies.
- Adequate knowledge on different sales techniques.
Details and apply for this National Bank of Fujairah job as follows:
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