Banking jobs in UAE | National Bank of Kuwait careers
National Bank of Kuwait announced, through its Linkedin account, a bank job in UAE (Client Technical Support) according to the following:
- Provide End users will all Desktop related technical support. Including connectivity and application clients.
- Ensure PCs are equipped with NBK standard operating systems & Software.
- Ensure PCs are configured as per NBK Security Policies, and equipped with NBK standard Security tools.
- Ensure users connectivity to NBK LAN/WAN.
- Evaluate and remediate al PCs vulnerabilities within SLA.
- Liaise with 3rd party vendors to assess and remediate their products security findings.
- Study and test new software applications and check the relevance and feasibility of installing them on bank’s infrastructure.
- Liaises with end users of the bank in order to understand their system requirements:
- Understand Client issues.
- Try to find the most efficient solution.
- Document the analysis.
- Amend the necessary parameters, if applicable, or translate user requests into programs and reports.
- Assumes technical support functions:
- Log user requests for support.
- Provide information and assistance to internal users.
- Document system anomalies.
- Contact and follow up with Misys, Head Office and any other vendor whenever a problem emerges.
- University Graduate in CS or MIS
- Three to Five years minimum computing experience, with preference to financial institutions.
- Knowledge of PC’s and applications (hardware & software, particularly Window 2000/2003, MS Office, Email)
- Positive attitude and willingness to learn
- Take initiative with good communications skills
- Creative in determining solutions to technology advances
- Arab speaker preferable but not essential.
- Strong Technical Background
- Information Management
- Problem Analysis and Problem resolving.
- Excellent interpersonal and communication skills.
To know more details about the vacancy and how to apply kindly check the link below:
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