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Banking jobs in UAE | National Bank of Kuwait careers

 Banking jobs in UAE | National Bank of Kuwait careers

 

Banking jobs in UAE | National Bank of Kuwait careers

National Bank of Kuwait announced, through its Linkedin account, a bank job in UAE (Client Technical Support) according to the following:

  • Provide End users will all Desktop related technical support. Including connectivity and application clients.
  • Ensure PCs are equipped with NBK standard operating systems & Software.
  • Ensure PCs are configured as per NBK Security Policies, and equipped with NBK standard Security tools.
  • Ensure users connectivity to NBK LAN/WAN.
  • Evaluate and remediate al PCs vulnerabilities within SLA.
  • Liaise with 3rd party vendors to assess and remediate their products security findings.
  • Study and test new software applications and check the relevance and feasibility of installing them on bank’s infrastructure.
  • Liaises with end users of the bank in order to understand their system requirements:
  • Understand Client issues.
  • Try to find the most efficient solution.
  • Document the analysis.
  • Amend the necessary parameters, if applicable, or translate user requests into programs and reports.
  • Assumes technical support functions:
  • Log user requests for support.
  • Provide information and assistance to internal users.
  • Document system anomalies.
  • Contact and follow up with Misys, Head Office and any other vendor whenever a problem emerges.
  • University Graduate in CS or MIS
  • Three to Five years minimum computing experience, with preference to financial institutions.
  • Knowledge of PC’s and applications (hardware & software, particularly Window 2000/2003, MS Office, Email)
  • Positive attitude and willingness to learn
  • Take initiative with good communications skills
  • Creative in determining solutions to technology advances
  • Arab speaker preferable but not essential.
  • Strong Technical Background
  • Information Management
  • Problem Analysis and Problem resolving.
  • Excellent interpersonal and communication skills.

To know more details about the vacancy and how to apply kindly check the link below:

apply from here

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