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banking jobs in UAE | Mashreq Bank careers

 banking jobs in UAE | Mashreq Bank careers

banking jobs in UAE | Mashreq Bank careers

Mashreq Bank announced, through its Linkedin account, a bank job in UAE (Teller - Emiratisation) according to the following:

  • To perform all financial transactions in risk free manner while maintaining the set service standards at all times
  • Ensure adherence to policies and processes whilst trying to minimize operational losses.
  • To handle branch related counter transactions and replace CSM during his/ her absence.
  • Manage cash counter transactions of a branch with a customer base between >7K, portfolio size of AED. I00M in assets and 200M in liabilities
  • Process all counter transactions accurately and swiftly and in accordance with the laid down Procedures.
  • Strive towards reducing wait time and serve time by efficient processing of all transactions.
  • Strive towards managing customer expectation for each interaction.
  • Ensure zero risk of cash differences by diligently, accurately and attentively processing all cash transactions.
  • Be vigilant and alert on any possible frauds and risks.
  • Provide continuous feedback and seek guidance and assistance and approval from direct supervisor on any irregular / or suspicious transaction.
  • Adhere to transactions limit, override approval and call back processes at the counter.
  • Errors free transactional report checking.
  • Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking/ scrutiny / investigation.
  • Adhere to all policies and processes to ensure an acceptable risk rating of the counter area by Audit.
  • Ensure accurate delivery/ receipt of cash to / from customers at all times.
  • Assist CSM in handling day to day transactional and branch related activities.
  • Endeavour to reduce customer wait time and serve time by efficient and risk free processing of all counter related transactions at the branch.
  • Ensure effective and timely implementation of changes / modifications to the processes and policies made by Head Office.
  • Ensure 100% score at counter area with mystery shoppers.
  • Cross sell MMC and other products.
  • Ensure proper custodianship of all security items related to counter transactions.
  • In depth knowledge of counter related and dependent process Basic accounting and reporting knowledge
  • Must possess good customer service and interpersonal skills.
  • Ability to handle pressure
  • Should be detail oriented, quick with numbers, very vigilant
  • Ability to handle routine work with the same enthusiasm and vigour.
  • Process related to financial transactions.
  • Possess good communication and interpersonal skills.
  • 1-2 years of experience as a teller within banking industry.

To know more details about the vacancy and how to apply kindly check the link below:

apply from here

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