banking jobs in UAE | Mashreq Bank careers
Mashreq Bank announced, through its Linkedin account, a bank job in UAE (Teller - Emiratisation) according to the following:
- To perform all financial transactions in risk free manner while maintaining the set service standards at all times
- Ensure adherence to policies and processes whilst trying to minimize operational losses.
- To handle branch related counter transactions and replace CSM during his/ her absence.
- Manage cash counter transactions of a branch with a customer base between >7K, portfolio size of AED. I00M in assets and 200M in liabilities
- Process all counter transactions accurately and swiftly and in accordance with the laid down Procedures.
- Strive towards reducing wait time and serve time by efficient processing of all transactions.
- Strive towards managing customer expectation for each interaction.
- Ensure zero risk of cash differences by diligently, accurately and attentively processing all cash transactions.
- Be vigilant and alert on any possible frauds and risks.
- Provide continuous feedback and seek guidance and assistance and approval from direct supervisor on any irregular / or suspicious transaction.
- Adhere to transactions limit, override approval and call back processes at the counter.
- Errors free transactional report checking.
- Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking/ scrutiny / investigation.
- Adhere to all policies and processes to ensure an acceptable risk rating of the counter area by Audit.
- Ensure accurate delivery/ receipt of cash to / from customers at all times.
- Assist CSM in handling day to day transactional and branch related activities.
- Endeavour to reduce customer wait time and serve time by efficient and risk free processing of all counter related transactions at the branch.
- Ensure effective and timely implementation of changes / modifications to the processes and policies made by Head Office.
- Ensure 100% score at counter area with mystery shoppers.
- Cross sell MMC and other products.
- Ensure proper custodianship of all security items related to counter transactions.
- In depth knowledge of counter related and dependent process Basic accounting and reporting knowledge
- Must possess good customer service and interpersonal skills.
- Ability to handle pressure
- Should be detail oriented, quick with numbers, very vigilant
- Ability to handle routine work with the same enthusiasm and vigour.
- Process related to financial transactions.
- Possess good communication and interpersonal skills.
- 1-2 years of experience as a teller within banking industry.
To know more details about the vacancy and how to apply kindly check the link below:
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