banking jobs in UAE | JPMorganChase careers
JPMorganChase announced, through its Linkedin account, a bank job in UAE (Client Service Account Manager - Associate) according to the following:
- Are you experienced in client service and have a can-do attitude? Then you found the right position for you!
- As a Client Service Associate within the Payments Operations Team, you are a trusted member of the client’s team and deeply connected to deliver the growth and success for an assigned portfolio.
- In this role, you will serve as the primary point of contact for each client assigned to your portfolio.
- The assigned client portfolio may be comprised of operating transactional accounts and complex treasury products both within the US and across our global footprint.
- Develops relationships with our clients; be proactive in identifying problems and themes; create a repertoire/cadence with follow-ups and issue escalations; recommend/implement service enhancements where appropriate.
- Concentrates on developing a risk appetite to prevent and protect the firm and our clients
- Adheres to the department policies and procedures for client requests
- Keeps building and continually revamping the client relationship
- Handles complex relationships and high profile portfolios, while providing service at the same level for ALL clients
- Engages professionally in person, emails and on the phone to assist with every client need or issue
- Works independently and in a team environment to maximize productivity in a most efficient manner
- Investigates root causes of process inefficiencies and make proposals on opportunities for process improvement
- Builds in-depth understanding of the client’s organization, business priorities, culture and operating model and determine how best to leverage our products and capabilities to continuously add value for the client
- Seeks opportunities to lead and contribute to initiatives outside immediate area of responsibility
- Takes ownership, act with a sense of urgency and exceed expectations by over-communicating
- Experience in customer service, operations, treasury, sales or portfolio management, with work experience primarily in banking or the financial service industry
- A strong aptitude for strategic thinking and tactical execution
- Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines
- Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
- Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
- Ability to use data to create metrics and reporting
- Proficient in MS Office (Excel, PowerPoint, Word)
To know more details about the vacancy and how to apply kindly check the link below:
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