banking jobs in UAE | Emirates Development Bank (EDB) careers

  banking jobs in UAE | Emirates Development Bank (EDB) careers

Emirates Development Bank (EDB) announced, through its Linkedin account, a bank job in UAE (Senior Officer, Operation) according to the following:

• Support in checking / disbursing / authorizing of SZHP retail customer loan file and collaterals from initial set-up through funding to cater to SZHP customers’ banking requirements and deliver a smooth experience. 
• Also, ensure accurate entry of customer loan details reflected correctly into the system. 
• Ensure that loan application received from Business unit is properly approved in accordance with the delegation of authority at the Bank, in line with the applicable policy agreement with SZHP and supported by relevant documentation.
• Process / Authorize DDA registration, amendment, cancellation, generate payment or any other tasks related to DDA system. 
• Process / Authorize cheques through the ICCS application, ensuring timely and accurate handling of transactions.
• Process / Authorize monthly customers collections received from Government sector. 
• Support in processing / authorizing of after sales services to cater to SZHP customers’ banking requirements and deliver as per agreed SLA/TAT with SZHP. 
• Issue / review all customers’ letters (NOC, Settlement, AECB, Collateral Handover, Start/Stop Collection, etc.) and follow up with the signatories to obtain signature and register the letter in E-Tarasol system. 
• Assist in closures of loan requests received from branch networks, Call Centers, other banks and/or SZHP on processing of loans in the timelines as per internal & external Service Level Agreements (SLAs) to ensure timeliness of operations. 
• Register all transactions related to SZHP customers insurance fees based on SZHP product. 
• Register / reconcile daily all transactions in Nostro / Internal Accounts related to SZHP product with Finance Department & SZHP Team ensuring the balancing of suspense accounts. 
• Coordinate / provide other banks with SZHP’s customers deferment list and ensure the EMI is released. 
• Update customer’s details on AECB system and close any complaint received. 
• Reply / support all internal customers (Customer Service, Call Centre, Finance, IT, Risk, Audit) inquiries. 
• Reply / support all external customers (Banks, SZHP, Vendor) inquiries. 
• Liaise with SZHP to ensure all tasks are completed and any outstanding issues are resolved in a timely manner.
• Coordinate / follow-up with ITD to resolve any system issue / enhancement required.
• Safe keeping of all SZHP Collaterals and manage/control the inventory. 
• Report and found incident to the concerned Departments and follow up closing of the incidents with the Line Manager / Director / Head of Home Finance Operations Department. 
• Keep updated on use of EDB technological systems for use in proper processing and underwriting for all types of loan related transactions for efficient processing purposes.
• Adhere to requirements / guidelines provided by internal stakeholders such as Compliance/Risk/Audit and escalate any issues that require attention in processing loans in case of deviations observed to the Director / Head of Home Finance Operations. 
• Prepare reports to be sent monthly to SZHP and Line Manager / Director / Head of Home Finance Operations. 
• Prepare quarterly report related to SZHP Ops as requested by Business for all services actioned by SZHP Operations. 
• Proactively resolve any outstanding issues causing discrepancies. Ensure accuracy and integrity in all financial transactions by communicating effectively with other departments.
• Periodically review SZHP Operations policies and procedures and suggest the controls / enhancements required and follow up for implementation. 
• Perform all testing requirements for System Upgrades/Enhancements/DR Drill related to SZHP Operations Product / Systems. 
• Handling all the SZHP Operations Depts responsibility in the absence of the team.
• Undertake and complete any additional tasks assigned by Line Manager / Director / Head of Home Finance Operations as required.

To know more details about the vacancy and how to apply kindly check the link below:

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