banking jobs in UAE | Commercial Bank International careers

  banking jobs in UAE | Commercial Bank International careers

banking jobs in UAE | Commercial Bank International careers

Commercial Bank International announced, through its Linkedin account, a bank job in UAE (Operations Officer Card Centre - Emirati Talent) according to the following:

  • Ensures credit card documentation is checked as per credit card policy; approval is in place.
  • Ensures that the input team within TAT processes all credit card applications.
  • All credit card discrepancy applications are returned to source team under control sheet and ensure tracker is maintained accurately.
  • Ensures the supplementary cards are issued with correct limits and linked with their main cards.
  • Performs verification checks that the action entered in the system is correct and as per instructions given by customer / signature verified by authorized person for all maintenance activities performed on existing cards. 
  • This function includes examining activities like Card replacements, blocking and unblocking of cards, limit increases and decreases, address changes, card cancellations, etc. against the daily system log reports.
  • Performs limit increase against the customer / branch instruction received and under approval criterion.
  • Examines lost/stolen card reported and ensures that appropriate and timely replacement of the card is done.
  • Ensure that the Replacement fees and charges to be collected from customers list is checked and submitted to the financials team for further processing.
  • Captured cards handling and calling customer for suspected transactions.
  • Ensures, the card production files are downloaded from respective processor SFTP, checked and transfer under dual custody to the vendor for cards personalization within approved TAT.
  • Checks the accuracy of critical data entered in AFS V+ against the credit card applications before the card production file cut-off.
  • Reviews and forwards correspondence drafted in response to branch enquiries pertaining to delivery of cards. 
  • Where required, drafts responses to queries raised by branches regarding similar and other concerns related to cards. 
  • To update & maintain a tracker for cards returned by EMPOST and resending. 
  • Ensure that all MS Excel trackers are updated accurately and on time.
  • Checks card stock reconciliation (debit and credit cards) ensuring that vendor reconciliation report is validated against the daily tracker and spoilt / damaged cards are within the agreed % mentioned in the SLA.
  • Ensures that the EMPOST /IDEMIA invoices are monthly reconciled against the courier deliveries arranged and report submitted to Team Leader.
  • Education: Bachelor's degree / Diploma in Banking.
  • Experience:  1-3 years’ experience in Card Centre Operations.
  • Excellent oral and written communication in English.
  • Subject knowledge of card policies & procedures.

To know more details about the vacancy and how to apply kindly check the link below:

apply from here

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