banking jobs in UAE | ADIB - Abu Dhabi Islamic Bank careers
ADIB - Abu Dhabi Islamic Bank announced, through its Linkedin account, a bank job in UAE (Help Desk Agent) according to the following:
- To assist customers in their banking requirements by delivering high quality service while projecting ADIB’s professional image in all interpersonal dealings.
- Maintaining a high level of service attitude towards customers.
- Executing, distribution, recording of customer instructions from various channels e.g. incoming mail, fax etc.,
- Handling general walk in inquiries in a pleasant manner regarding ADIBs products & services and directing the customers to the respective service areas.
- General administrative work which may include preparation of memos, customer letters, filing etc.,
- Delivery of cheque books and ATM cards to customers
- Handling and delivering captured card issues on account of customers
- Delivery of covered cards to customers
- Delivery of returned cheques to customers
- Perform any other responsibilities entrusted by Branch management from time to time.
- knowledge of ADIB’s Retail & institutional Banking products & services
- knowledge of ADIB’s Operational Policies & Procedures
- Knowledge of UAE banking practices , regulations & risks
- Thorough Knowledge of all the Regulations issued by Central Bank of UAE.
- Fair knowledge of service standards.
To know more details about the vacancy and how to apply kindly check the link below:
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