banking jobs in UAE | RAKBANK careers
RAKBANK announced, through its Linkedin account, a bank job in uae (Senior Application Support Analyst) according to the following:
- Providing effective functional and technical support for Digital Banking (Mobile/Internet) Applications
- Ensuring issues are appropriately documented, tracked, addressed, and resolved in a timely manner as per the service level agreement.
- Ensure proper usage of Incident, Problem and Change management systems and processes.
- Review Incident and Problem management reports and identify action plans to improve KPI’s, as necessary.
- Maintaining and updating technical documents and procedures
- Working closely and communicate effectively with business users as well as software vendors on solution delivery and issue resolution.
- Proactive maintenance of the Applications to ensure stability of the environment.
- Deep understanding of Mobile / Internet Banking Solutions (Finacle E-Banking solution preferred)
- Should have experience with Java, SQL, and Unix
- Understanding of application servers like Web Sphere, JBoss, Nginx, etc.
- Understanding of typical software development lifecycles and best practices.
- Knowledge on monitoring tools such as App Dynamics, Dyna Trace, Site Scope, ELK etc.
- Preferred to have knowledge of Cloud computing and DevOps concepts
- Strong analytical skills with the ability to trouble shoot complex system issues.
- Managing competing priorities and operate under pressure.
- Should be familiar performing Disaster recovery of systems.
- Excellent capability to learn and adapt to changes.
- Minimum 5 years of support experience in the Digital Banking Application preferably in Banking sector
- Must have a bachelor’s degree in computer science, Information Technology, or any other related discipline.
- Excellent interpersonal, problem solving and analytical skills.
- Ability to work under pressure, managing competing priorities and meeting deadlines.
Details and apply for this RAKBANK job as follows:
apply from here
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