banking jobs in UAE | Abu Dhabi Commercial Bank careers
banking jobs in UAE | Abu Dhabi Commercial Bank careers
Abu Dhabi Commercial Bank announced, through its Linkedin account, a bank job in uae (Manager - Retail Banking and Enablement) according to the following:
Manage the end to end implementation of employee related projects/initiatives for assigned area (for example: recruitment, training and development, incentives/rewards), identifying delays and reporting on progress in order to drive employee engagement and performance as part of the overall Retail Banking people management strategy and plan
Manage the delivery of training sessions to the team members by the HR-Learning and organisational Development (HR_L&OD) team in order to develop the right skills and attitude for service and increase awareness of service standards and guidelines within the division
Conduct data sources and analysis of performance/productivity metrics against agreed Key Performance Indicators (KPIs), assess capacity and resource planning data, reviewing and approving recommend areas for improvement and highlight successes/issues in order to increase performance and effectiveness
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards
Demonstrate our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.
Bachelor’s Degree in Business Administration
Familiarity with HR concepts; policies and procedures
knowledge of front end sales and service KPIs
products/services and operations knowledge
service audit, investigation and service recovery
Analysis skills and Project management skills.
Details and apply for this Abu Dhabi Commercial Bank job as follows:
