banking jobs in UAE | RAKBANK careers
RAKBANK announced, through its Linkedin account, a bank job in uae (Assistant Manager - Card Operations) according to the following:
- Manage the end-to-end process of merchant acquisition, including due diligence, contract negotiation, and onboarding.
- Collaborate with sales and business development teams to identify strategic merchant partnerships.
- Ensure compliance with card association rules and regulations for merchant acquiring.
- Streamline and improve the merchant onboarding process for efficiency and accuracy.
- Coordinate with cross-functional teams to facilitate a smooth onboarding experience for merchants.
- Implement and maintain KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
- Oversee AFCU processes, including card activation and transaction authorization.
- Continuously monitor and enhance authorization strategies to minimize fraud and maximize cardholder satisfaction.
- Collaborate with fraud prevention teams to mitigate risks associated with AFCU.
- Manage the settlement process, ensuring timely and accurate processing of financial transactions.
- Reconcile settlement accounts and resolve discrepancies promptly.
- Collaborate with finance and treasury departments to optimize cash flow management.
- Develop and maintain an effective chargeback management system.
- Investigate and resolve chargeback disputes in compliance with card association guidelines.
- Implement preventive measures to reduce chargeback occurrences.
- Manage all central operation functions of the department by facilitating work processes to ensure alignment with established policies and procedures in order to achieve high performance standards.
- Bachelor's degree in finance, business, or a related field (Master's degree preferred).
- Minimum 5 years of proven extensive experience in card operations within the banking industry, Lean Six Sigma certification or process improvement experience is a plus.
- Strong knowledge of card association rules and regulations.