banking jobs In UAE | Emirates Islamic bank careers
Emirates Islamic bank announced, through its Linkedin account, a bank job in uae (Customer Relationship Officer) according to the following
- Effectively identify and respond to Business Banking client needs.
- Ensure completion of client transaction in timely and quality manner.
- Increase client satisfaction by providing high-quality service.
- Support the quality initiative by reducing transaction defeats and cycle time.
- Incorporate EIB values into all activities.
- Add value to our clients through delivering on our EIB Banking experience.
- Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
- Greet and orient the client to EIB products and service.
- Manage efficient paper –flow, supporting relevant procedures
- Contacting client and getting missing documents.
- File maintenance.
- Preparing basic Memo.
- Any other task requested by your line Manager.
- Solid Knowledge of products and services.
- Execute relevant financial transaction for clients in line with service.
- Create and exploit opportunities to promote and sell a portfolio of products and services that meets the needs of existing and prospective customers to achieve the assigned sales objectives/standards.
- Maximize the referral opportunities from client interactions.
- Identify and act on sales and relationship –deepening opportunities to facilitate retention and continued relationship.
- Establish successful opening and deepening of relationships.
- Be highly alert to cross –sell opportunities identified by accessing client needs and refer to appropriate specialists (liability, Retail, TFS, Cash Management and treasury ect.
- Need to be able to manage account-opening support.
- Propose and implement strategies to enhance x-sell.
- Understand access channels (ATM, Internet banking, Phone banking, etc.) to proactively educate clients on access options.
- Adapt sales approach to the clients, values and needs
- Address customer problems and complaints to achieve satisfactory resolutions.
- Referring issues beyond the role limit to appropriate points of reference.
- Resolve client problems and respond to inquiries quickly and effectively.
- Adhere to legal, corporate and regulator procedures.
- Apply and comply with relevant processes, procedures and controls to meet the unit’s needs while providing efficient service to customers.
- Maintain strict control of confidential documents/secured negotiable items to prevent loss or misuse.
Details and apply for this Emirates Islamic Bank job as follows:
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