bank job In UAE | National Bank of Fujairah careers emirates
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National Bank of Fujairah Bank announced, through its Linkedin account, a bank job in uae (Sr. Officer - Central Operations) according to the following
- To manage a team within a pre-assigned section in Central Operations with a view to ensuring the efficient functioning of that section.
- Achieving timely and accurate completion of work in line with specified procedures and delivering quality customer service in line with agreed service standards, AML guidelines and utilising available resources.
- Independently plan, develop, carry out and supervise a range of activities within a pre-assigned section(s) to ensure that the work assigned has been completed within specified timelines and accurately.
- In line with all specified internal and external guidelines, policies, procedures and rules.
- Respond to internal and external customers promptly and courteously always providing adequate clarification on the information being given.
- Undertake other duties at a similar level or at a higher as required when requested by line management
- Prepare and comment on, as appropriate, reports/statistics (including error reports) requested by line management and any other relevant statistical or other information deemed relevant to the section(s) assigned.
- To make suggestions as appropriate to improve the efficiency and effectiveness of the Bank’s procedures.
- Resolves process problems and trouble shoots and performs verification/investigation of information outside normal procedures.
- Immediate escalation to the Manager Operations of any breach, risk or loss event suspected.
- Perform user acceptance testing pertaining to operations.
- Perform business continuity recovery team activities.
- Assist in operational roll out of new products , process changes , UAT by interacting with cross functional teams.
- A minimum bachelor’s degree in a business related field or equivalent Experience and Skills
- A minimum 3 year’s prior experience in banking operations.
- Basic computer skills
- An understanding of AML within the UAE and Central Bank regulations relating to transactional processing
- Good English language aptitude Technical Competencies Core and Regulatory Banking Systems-Service Delivery- Proficient Customer Service- Service Delivery-Advanced Data Management-Service Delivery-Advanced Process Re-engineering-Service Delivery-Basic Product Knowledge and Documentation- Service Delivery- Proficient Transaction Processing and Control- Service Delivery- Advanced Policies and Procedures-Service Delivery-Expert.
- Behavioural Competencies Change and Innovation - Basic Communication - Basic Evaluating and Solving Challenges - Basic Results Orientation - Basic Working and collaborating with others - Basic.