bank job In UAE | Mashreq Bank careers emirates
Mashreq Bank announced, through its Linkedin account, a bank job National Sales Manager, Emirati Segment according to the following
- To perform all financial transactions in risk free manner while maintaining the set service standards at all times.
- Process all counter transactions accurately and swiftly and in accordance with the laid down procedures.
- Strive towards reducing wait time and serve time by efficient processing of all transactions.
- Strive towards managing customer expectation for each interaction.
- Ensure zero risk of cash differences by diligently, accurately and attentively processing all cash transactions as well as ensuring accurate delivery of cash to customers at all times.
- Be vigilant and alert on any possible frauds and risks.
- Provide continuous feedback and seek guidance and assistance and approval from direct supervisor on any irregular / or suspicious transaction.
- Ensure cash shortages and excesses both at counter and ATM are at zero.
- Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation.
- Adhere to all policies and processes to ensure an acceptable risk rating of the counter area by Audit.
- The CSS will have to handle customers with different demographics, without any bias or prejudice on nationality, income or race.
- CSS will have to work closely with CSM to handle quick resolution of customer’s inquiries.
- Will work closely with CSM to seek guidance and direction on Quality assurance and Internal controls.
- CSS has to deal with all financial transactions problems like cash shortage or excess, ATM differences, possibility of frauds.
- Work closely with Remittances / CPC to resolve customer problems.
- Knowledge of all instruments handled at the counter.
- Good customer service skills.
- Ability to handle pressure.
- Should be detail oriented, quick with numbers, very vigilant.
- Ability to handle routine work with the same enthusiasm and vigour.
- Processes related to financial transactions.
- Possess good communication and interpersonal skills.
- 1-3 years of experience in handling cash related function.
Details and apply for this Mashreq Bank career as follows:
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