bank job In UAE | RAKBANK careers emirates

bank job In UAE | RAKBANK careers emirates

Bank Jobs In UAE | RAKBANK careers |

RAKBANK announced, through its Linkedin account, a bank job Application Support Analyst - Digital Banking according to the following

  • Providing effective functional and technical support for Digital Banking (Mobile/Internet) Applications
  • Ensuring issues are appropriately documented, tracked, addressed, and resolved in a timely manner as per the service level agreement
  • Ensuring proper usage of Incident, Problem and Change management systems and processes
  • Reviewing Incident and Problem management reports and identifying action plans to improve KPI’s, as necessary
  • Maintaining and updating technical documents and procedures
  • Working closely and communicate effectively with business users as well as software vendors on solution delivery and issue resolution
  • Providing proactive maintenance of the Applications to ensure stability of the environment
  • Deep understanding of Mobile / Internet Banking Solutions (Finacle E-Banking solution preferred)
  • Should have experience with Java, SQL, and Unix
  • Understanding of application servers like Web Sphere, JBoss, Nginx, etc.
  • Understanding of typical software development lifecycles and best practices
  • Knowledge of monitoring tools such as App Dynamics, Dyna Trace, Site Scope, ELK etc. 
  • Preferred knowledge of Cloud computing and DevOps concepts
  • Strong analytical skills with the ability to trouble shoot complex system issues
  • Ability to manage competing priorities and operate under pressure
  • Should be familiar with performing Disaster recovery of systems
  • Excellent capability to learn and adapt to changes.
  • Minimum 5 years of support experience in the Digital Banking Application preferably within the Banking sector
  • Must have a Bachelor’s degree in Computer Science, Information Technology, or any other related discipline
  • Excellent interpersonal, problem solving and analytical skills
  • Ability to work under pressure, manage competing priorities and meet deadlines.

Details and apply for this RAKBANK career as follows:

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