Emirates NBD announced, through its Linkedin account, a bank job in uae (Head of Client Service - Private Banking) according to the following:
Facilitate client education initiatives and maintain transparent communication with clients regarding market trends, investment strategies and overall financial insights.
Conduct client satisfaction surveys and analyze feedback, and client retention rates.
Liaise with the Private Banking Investment advisors to deliver effective banking solutions tailored to the clients’ requirements & explore Investment opportunities with the client.
Budget planning and implementation.
Work closely with key client relationships and other units within the Bank to identify Customer Experience enhancement opportunities.
Provide regular reports to senior leadership on key performance metrics, financial results, and strategic initiatives.
Act as principle point of contact for all Governance and Control functions within the Bank (Audit, Risk and Compliance)
Coordinate with the Relationship Managers, Investment Advisors to deliver products and services as per the requirement of the Private Banking clientele.
Guide and train the service team on generating leads for wealth investment products across the Private Banking customer base.
At least 10 years’ experience within Banking, out of which 5 years in a managerial capacity
Bachelor’s degree – an MBA would be an advantage
Minimum CISI Level 2 Certification
Comprehensive understanding of Compliance, Due Diligence and Anti-Money Laundering Acts
Experience servicing UHNI Clientele within Wealth Management.
Details and apply for this Emirates NBD job as follows:
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